I've emailed customer service 3 times, I've called and after a bunch of messages I get a dial tone or a busy signal. There is over $10,000 in my Tune Core account but can not withdraw any of the money.
I can't get a hold of them so what do I do now? There was an issue where I had some of my old records listed for download but Universal bought our A&M catalog. Universal took their money from my account after looking at our sales report.
The songs were taken down so no more sales of the Universal owned tracks. I have a lot of content that is owned by me and the sales continue but Tune Core will not respond to my requests, "Why can't I access my funds since Universal already took what they felt was theirs"
Product or Service Mentioned: Tunecore Account.
Reason of review: Poor customer service.
Monetary Loss: $10500.
Preferred solution: Let the company propose a solution.