Contact Tunecore Customer Service
Tunecore Phone Numbers and Emails
Customer Service Number:
-
(646) 651-1060
Tunecore Emails:
Tunecore Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tunecore Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tunecore is (646) 651-1060. 22% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tunecore may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tunecore Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tunecore is (646) 651-1060. 22% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tunecore may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
People call Tunecore mainly because of request for information, account, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Tunecore is volume@tunecore.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Tunecore?
Most Popular Number:
| Total calls: 10 901 | Issues resolved: 165 | Last call: Mar 6, 2026 |
Contact Information
Tunecore Website:
Tunecore Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 10 am-6 pm (ET)
Saturday - Sunday: 12 pm-7 pm (ET)
Tunecore Customer Service Reviews
Respond faster to issues. I spent over a month trying to contact Tune Core support.
Terrible service in my case. Hope it improves.
can never communicate with anyone for days! I call go through all the steps then the phone hangs up. submit a ticket and it may be a week or better before someone replys!!!
How Good is Tunecore's Customer Service?
Summary of Tunecore Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tunecore?
Request for Information Question:
- “No email response for a week over flagged songs”
- “Up date plan and check on my release status”
- “Need to talk to someone about my account”
Account Question:
- “Streams and account Balance not updating”
- “Account problems”
- “Cant log into my account code get send wrong n7mberv”
Payments and Charges Question:
- “Streams that are unpaid”
- “Charges on mu acount”
- “Payment”
Product/ Service Question:
- “I am calling because i cant withdraw funds”
- “With draw funds”
- “Can't access/login”
Return/ Replace Question:
- “Tax Form address incorrect it should be the Rocky Point NY address not Farmingdale”
- “My payout was returned back to my account for some reason!!”
- “Changing artist name”
Activation/ Cancellation Question:
- “Canceled my subscription”
- “Cancel my subscription”
- “Cancel my service with tunevore or I will sue you”
Refund Question:
- “Unable to use tunecore , need refund”
- “Refund”
- “Refund! Delete account!/ unauthorized charge”
Shipping and Delivery Question:
- “Have not recieved my money”
- “I have not received my payments”
- “Delayed launch”
Staff Question:
- “Not getting the service I paid for”
- “Urgent service”
- “Customers services”
Website/ Application Question:
- “WEBSITE SUPPORT IS BROKEN. NOT ACCEPTING NEW REQUESTS VIA EMAIL.”
- “Regarding my albums on your site/something for you/show me the way/versatile .to put under one account”
- “My music is downloaded to someone else's page on Facebook as well as iTunes”
Cards Question:
- “Credit card”
- “Charging my credit card with no account”
- “New card and login passcode”
Employment Question:
- “Issue to get paid”
- “W-2”
- “My album was supposed to be pre-release a two months ago and I emIled them. No one responded. I want my monry back. Im going to sur them for loss of wages.”
Other Question:
- “Album not uploaded”
- “My music is been taking off itunes and spotify and all social media”
- “My song is not released on released date”
Compare Tunecore Customer Service To
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