Contact Tunecore Customer Service
Tunecore Phone Numbers and Emails
Customer Service Number:
-
(646) 651-1060
Tunecore Emails:
How to Contact Tunecore?
Most Popular Number:
| Total calls: 10 553 | Issues resolved: 155 | Last call: Mar 14, 2025 |
Tunecore Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tunecore Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tunecore is 6466511060. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tunecore may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Tunecore Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Tunecore is 6466511060. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Tunecore may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
People call Tunecore mainly because of request for information, account, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Tunecore is volume@tunecore.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Tunecore Website:
Tunecore Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 10 am-6 pm (ET)
Saturday - Sunday: 12 pm-7 pm (ET)
Tunecore Customer Service Reviews
Phone service!I tried to call but could not talk with anyone.The email service is good but it would be helpful to talk to someone on the phone if you are not good on the web.
Your answering service was not the problem.Its when they pass you on to tech and they're asking for a refundable 1.00, but after you confirm again they're asking for 46.00 dollars in the fine print.I started looking for a tunecore rep that can help me with for you should have a simple everyday solution without anymore cost.I have another project underway that I want to have tunecore handle it.
While I'm at I had 2 previous projects the were paid to the wrong owner, producer.
I'd appreciate if a person could call me to see if we can look into it.
My phone number is 512-228-**** Steve Silvas
Thank you God Bless
The art work that I want to use is attached. I want to discard the previous one and use this one before my release goes live.
But I haven't been able to do so because your customer care support team haven't been helpful. I even tried the live chat but all to no avail as I kept getting AI generated answers.
How Good is Tunecore's Customer Service?
Summary of Tunecore Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tunecore?
Request for Information Question:
- “Information”
- “How can I distribute my music on Tunevore”
- “Issue about my release”
Account Question:
- “I was sign to create an account with us the was send me email to verify I deleted the email by mistake”
- “Account”
- “Account issues”
Payments and Charges Question:
- “Need to amend payment plan to upload new album”
- “About payment”
- “Can’t receive payment from Payoneer they say tunecore must refund me”
Product/ Service Question:
- “Tunecore won't allow me to withdraw my money”
- “Tunecore won’t allow me to withdraw my money”
- “Problem with Spotify”
Return/ Replace Question:
- “Change payout”
- “Need to change my phone number”
- “I want to change my art work for I release that has been sent but haven't gone live”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel subscription”
- “Cancel”
Refund Question:
- “Refund”
- “Refund! Delete account!/ unauthorized charge”
- “Pre-save and potential refund”
Shipping and Delivery Question:
- “Because I can't get the verification number”
- “Tracking new release”
- “I haven't received my revenue yet”
Staff Question:
- “Urgent service”
- “Customers services”
- “Im disappointed by ur services”
Website/ Application Question:
- “My music is downloaded to someone else's page on Facebook as well as iTunes”
- “To fix a issue on the website”
- “Not seeing my song in the various streaming sites”
Cards Question:
- “Credit card”
- “Charging my credit card with no account”
- “New card and login passcode”
Employment Question:
- “Issue to get paid”
- “W-2”
- “My album was supposed to be pre-release a two months ago and I emIled them. No one responded. I want my monry back. Im going to sur them for loss of wages.”
Other Question:
- “Upload difficulties”
- “Can't go live”
- “A important query regarding my YOUTUBE CONTENT.”
Compare Tunecore Customer Service To
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